| Contractual interest rate % | Loan against property | Education loan | Microfinance | Vehicle finance (2-wheeler) | Small business loans* | Consumer finance |
|---|---|---|---|---|---|---|
| Minimum | 13.00 | 14.00 | 23.90 | 16.00 | 19.00 | 22.00 |
| Average | - | - | 24.13 | - | - | - |
| Maximum | 26.00 | 24.75 | 26.00 | 31.00 | 41.00 | 52.00 |
In terms of Regulation 62 - SEBI (Listing Obligations and Disclosure Requirements) Regulation, 2015, name and contact Information of the designated official of the company who is responsible for assisting and handling investor grievances is given here:
SEBI has issued a circular no. SEBI/ HO/ OIAE/OIAE_IAD-1/ P/ CIR/ 2023/ 131 on July 31, 2023, to streamline the existing dispute resolution mechanism in the Indian Securities Market by establishing a common Online Dispute Resolution (ODR) which harnesses online arbitration and conciliation for resolution of disputes.
Disputes between Investors/Clients and Listed companies, including their Registrar and Share Transfer Agents (RTAs) will be resolved in accordance with this circular.
Level 1: Raise your concern with Registrar and Transfer Agent (RTA)/Company Shareholders are required to first take up their grievance with the RTA/Listed Entity.
Level 2: SEBI SCORES
If the grievance is not redressed satisfactorily, the same can be raised through SEBI SCORES Portal which can be accessed at https://www.scores.gov.in.
Level 3: ODR Mechanism
In case the Shareholder is not satisfied with the resolution provided at Level 1 or 2, then the Online Dispute Resolution process may be initiated through the ODR Portal at https://smartodr.in/login.
Click here to refer the aforesaid SEBI circular.
Investors who have not claimed the Interest/ dividend/ redemption amount and find their name in the Search Facility, please courier the following documents at our office address “Kind Attention: Mr.Prakash Chandra Panda, Company Secretary, Northern Arc Capital Limited, 10th Floor, Phase 1, IIT Madras Research Park, Kanagam Village, Taramani, Chennai - 600 113” for processing the direct credit of interest/redemption amount:
1. Request Letter (Draft Attached)
2. Self-attested copy of the PAN Card and Aadhaar Card
3. Certified copy of the updated Client Master List (CML) with revised/correct bank details
4. Cancelled cheque from the same bank account which is getting reflected in the revised CML
5. An indemnity bond (Draft Attached) on non-judicial stamp paper of Rs. 100/-
Also for quick process, request you to email the soft copy of the documents to investors@northernarc.com.
For any clarification, you may reach out to the Company Team at 044-66687369.